Terms of Service

Messenger Hub — an internal tool of 21CT Research Co., Ltd. and its affiliated companies, developed and maintained by AGILE SOFT CORPORATION COMPANY LIMITED · Last updated 28 September 2026

1. The service

Messenger Hub is an internal customer-messaging tool owned by 21CT Research Co., Ltd. (“the Company”) and developed, hosted and maintained by AGILE SOFT CORPORATION COMPANY LIMITED (“Agilesoft”), the group’s software company. It lets authorized staff of the Company and its parent and affiliated companies manage messages and comments from those companies’ connected Facebook Pages, Instagram accounts and TikTok accounts (each company owns its own business portfolio). It is provided solely for internal use by the Company and its parent and affiliated companies, and is not offered, sold, or licensed to third parties. By using the app you agree to these terms.

2. Acceptable use

Authorized users agree to use the app only to manage conversations, comments and posts for the accounts of the Company and its affiliated companies, and to comply with the Meta, TikTok and YouTube platform terms and applicable law, including Thailand’s PDPA. Users must not use the app to send spam, harass, or violate the rights of customers.

3. Data

Use of customer data through the app is governed by our Privacy Policy and our deletion process at Data Deletion.

4. Availability & liability

The app is provided “as is” for the Company’s internal use without warranties. Neither 21CT Research Co., Ltd. nor Agilesoft is liable for indirect or consequential damages arising from use of the app, to the extent permitted by law.

5. Contact

21CT Research Co., Ltd. (owner), developed and maintained by AGILE SOFT CORPORATION COMPANY LIMITED, 50/11 Moo 2 Sukhumvit Road, T. Tachang, A. Muang, Chanthaburi 22000, Thailand. Questions about these terms can be sent to design@21ctresearch.com.